Frequently Asked Questions

Your guide to shopping at Magic Mountain

How can I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your Magic Mountain account.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.

Do you ship internationally?

Yes, Magic Mountain ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How do I find the right size?

Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit for your mountain adventures.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are our priorities. We use organic cotton, recycled polyesters, and work exclusively with fair-trade certified factories to produce our collections.